MyCourts User Manual
 
Version v 15.21.7.25
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Email

 
MyCourts communicates with your members, guests and the administrator via confirmatory emails, welcome messages and important alerts.
 
Use this screen to configure options that apply to Online and Offline web services as well as MyCourts own internal use. All the information on this page is used internally by MyCourts and therefore you must not use an address that a person will be using.
 
To help minimize the risk of these emails being flagged incorrectly as SPAM, MyCourts requires it's own email address. Your Club probably already has an email server hosted at your chosen ISP or service provider and therefore obtaining an email address should not be a problem. All the information to complete this page will be obtained from them. You can also use a free email service like Hotmail or Gmail if you desire however this is not recommended as those services generally require manual interaction. If you have a MyCourts Support Contract, you can obtain an email account from us in the form of <club name>@mycourts.online. Send us an email should you require that email service.
 
Any generated mail that may be responded to will have a Reply-To address inserted.
 
CAUTION: Do not use or share a current email address like "sales" or "admin" as MyCourts will pickup mail as well as delete mail in the mailbox whether it's intended for MyCourts use or not.
 
Email
 
 
1

Save

1. Save
Click to Save your changes.
 
If you are using the MyCourts Online Web Service you will need to toggle the web service on/off to have the changes applied immediately.
2

Email Address

2. Email Address
Enter the email address you have chosen for MyCourts to use.
 
Please note that this email address is for the exclusive use of MyCourts and you should not use it or access it other than via MyCourts.
3

Return Email

3. Return Email
Whilst MyCourts can send messages, it should not receive them as you will not be able to read and respond to them using MyCourts.
 
If anyone wish to respond to an email, enter an appropriately monitored address here. This address will be included in the sent email as the "Reply-To Address". This address will also be the address any mail software sends "bounce messages" to. "Bounce Messages" are email messages advising you why an email could not be delivered to the recipient.
4

POP3 Address

4. POP3 Address
A POP3 Mail Server address is the address where you pick up your email from. The POP3 Port usually defaults to Port 110 and you should not change the port number unless you have been advised otherwise.
5

POP3 Login

5. POP3 Login
This is the email address that MyCourts will use to logon to the POP3 Mail Server.
6

POP3 Password

6. POP3 Password
This is the password that is used when logging on to your POP3 Mail Server.
 
You can view the password at any time by passing your mouse over the text box.
7

POP SSL

7. POP SSL
If your POP Mail Server uses SSL security you will MAY need to select the SSL connection mode from the drop down list:
The default is None however you can first try Automatic if you are unsure of the required method.
 
Google Mail uses the "Explicit" or "Automatic" method.
8

POP3 Test

8. POP3 Test
After you have completed all the above fields, use this button to have MyCourts Administrator attempt to login using the information supplied. Providing all goes well you will be presented with a success message. If not, MyCourts will display the error (if any) received from the POP3 Server.
9

Use Same Settings

9. Use Same Settings
If you toggle this On [], MyCourts will fill the following information from your POP3 settings as it is common for both to be the same.
 
If you toggle this Off [], then the fields will become editable and you can change them as required.
10

SMTP Address

10. SMTP Address
An SMTP Mail Server Address is a the address where you logon to send your email from. The SMTP Port usually defaults to Port 587 and you should not change the port number unless you have been advised otherwise.
11

SMTP Login

11. SMTP Login
Enter the login name for you SMTP Server.
12

SMTP Password

12. SMTP Password
Your SMTP Server password to access the server.
 
You can view the password at any time by passing your mouse over the text box.
13

SMTP SSL

13. SMTP SSL
If your SMTP Mail Server uses SSL security you MAY need to select the SSL connection mode from the drop down list:
The default is None however you can first try Automatic if you are unsure of the required method.
 
Google Mail uses the "Explicit" method.
14

SMTP Test

14. SMTP Test
After you have completed all the above fields, use this button to have MyCourts Administrator attempt to login using the information supplied. Providing all goes well you will be presented with a success message. If not, MyCourts will display the error (if any) received from the SMTP Server.
 
MyCourts sends an email to the MyCourts Administrator's email address specified in General Setup I.