If any payments have been received, details will be advised to you when you cancel a booking from the Booking Details window.
Refunds need to be applied for each hirer separately. You use this window to apply a refund that you decide to give to each hirer. You do not need to grant a refund.
Note: Refunds for "Other Purchases" are made via the Refund - Other window.
Details
A list of all payments received for this booking will be listed here.
Column
Description
Hirer / Player
The hirer or players name.
Member Number
The players membership number. If not a member, their contact number.
Amount Received
The amount received so far towards the cost of hire.
Payment Method
The method of original payment.
If more than one method then the majority method will be shown here.
This will be ticked if there is only one hirer. If there is more than one hirer, select which hirer you wish to grant a refund to.
You can only process a refund for a one hirer at a time. If there is more than one hirer with an amount that can be refunded, you will be returned to this window to continue processing as required.
The Open Cash Draw button will be visible to you if you have POS for .Net installed and a cash drawer attached to your POS Printer.
If a refund is granted and you have selected Cash as the type of Refund, the draw will automatically be opened when you select Process Refund however you can also open the draw by clicking this button.