MyCourts has the ability to store sensitive data including Credit Card information which should not be allowed to fall into the hands of anyone outside of your business. This is a matter you need to give consideration to as most countries have severe penalties for breach of Privacy Laws.
All Credit Card data and passwords are encrypted within MyCourts database making it almost impossible for anyone to decipher them without great technical difficulty. Nevertheless, you should always make sure that access to the database is physically restricted to authorized personnel only.
Passwords are case sensitive which means that upper case and lower case are not the same. 'PaSsWord' is not the same as 'password'.
MyCourts ships with the password set as 'password'. You should change this to whatever you chose - to change the password go to MCA Setup - Other.
Should you forget the password then you will need to forward your database file to us so that we can decipher the password for you using the 'master' key. To do this, please use the Email Support option found in the Help Menu of the main screen. Don't forget to manually attach the database file - the location of the database file will be included in the text of the email message generated by MyCourts.
